Please read our item descriptions in full before purchase.
Our accepted payment methods are as shown above.

Purchasing an item means you accept and agree to our terms of business as outlined below.

We aim to ship your order within 1-3 days of receiving cleared payment funds,

SHIPPING & DELIVERY

UK Deliveries:
Our standard shipping method within the UK is via Royal Mail 2nd Class - offering 3-5 working days delivery time from the shipping date. Shipping up-grades are available for faster delivery times if required. (see item description or email us for alternative options).

Overseas Deliveries:
Our standard delivery method is via Royal Mail Airmail.

We will confirm the date of dispatch via e-mail;
All items will be well packed for shipment using appropriate materials for safe receipt.
Proof of Posting Certificates are always obtained and retained.

Import Duty:
Import duties, taxes, and charges are not included in the item price or shipping cost - these charges are the buyer's responsibility. Please check with your country's customs office to determine if any additional costs will apply prior to bidding or buying. We will not falsify customs declarations or mark an item as a "gift" to avoid import taxes etc

All items offered are described to the best of our knowledge and ability. We always take great care to inspect each of our items and any known defects or restorations will be noted in the item description narrative.

If you require any further information, details or photographs to assist your decision to purchase please ask and we will provide these via e-mail

Please be aware that you are viewing a previously owned and/or used Antique or Vintage item which, by definition, cannot be expected to be in the same condition as a brand new item. You should expect to see some age related signs of wear such as small, fine surface scratches or marks.

Some items may also have small imperfections and/or tool marks from the manufacturing process. These are not normally classed by collectors as faults or damage and not necessarily mentionable in the description

PRIVACY POLICY
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
1. INFORMATION WE COLLECT:

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.
2. WHY WE NEED YOUR INFORMATION AND HOW WE USE IT:
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING AND DISCLOSURE:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy.
We share information with Etsy as necessary to provide you our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers.
We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers.
If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws.
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. DATA RETENTION:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
5. TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU:
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. YOUR RIGHTS:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access;
You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

• Change, restrict, delete;
You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.

• Object;
You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain;
If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us;

For purposes of EU data protection law, we, Rhodons, are the data controller of your personal information. If you have any questions or concerns, you may contact us at:
info [!at] rhodonscollectables.co.uk